FAQs from Space NK
Can I get free delivery at Space NK?
You can get free shipping if you meet the minimum spend. Just stock up on €50 worth of products to receive free standard delivery, which is a saving of €5!
Does Space NK have a sign-up offer?
There are money-saving benefits to creating an account as you’ll start earning points for every purchase. We’ve included all the top discount opportunities and how to sign up on our Space NK page.
Is there an NHS discount at Space NK?
Yes. With an NHS blue light card, you can get €10 off full-price orders over €50. However, sale orders, gift cards, Vintner’s Daughter, Charlotte Tilbury, and delivery costs are excluded.
Follow our simple steps to access your saving:
- Choose the offer by clicking the “view discount” or “get code” button
- We’ll open up the Space NK website in a new window
- Copy the voucher code to use later
- Continue with your shopping as normal
- When you’ve finished your shop, click the basket icon in the top right and then “view bag & checkout”
- Paste your code in the promo code box and hit “apply”
Make every purchase count by creating an N.dulge account – it’s free, and you’ll build up N.dulge points to get money off your next order.
You can expect to receive your purchase within 5-7 working days with standard tracked shipping, which costs just €5, or it’s free if you spend at least €50. If you’re having a skincare emergency, choose express delivery to boost the shipping timeframe to 1-2 working days. This costs a flat rate of €9.
Returning your Space NK purchase is simple thanks to the 100% satisfaction guarantee. Unopened and unused products can be fully refunded or exchanged in-store within 28 days – just make sure you keep hold of your receipt. Online purchases benefit from an extended returns window of 60 days. To return, you’ll need to perform the following steps:
- Print a prepaid returns label from the Space NK website
- Attach it securely to your parcel
- Post your parcel
- Allow up to 3 weeks for your refund to be processed
The Space NK loyalty programme
Become an N.dulge member by visiting a Space NK store or creating an account online. You’ll receive your N.dulge card via post within 4 weeks, but you can still build up points on your purchases in the meantime. For every €1 you spend, you’ll collect 1 N.dulge point. Once you’ve reached 100 points by spending €100, you’ll receive a €10 N.centive credit on your card. As well as this, you’ll receive extra goodies like a birthday gift, first-nibs in the sales, and double points on selected weekends. You can even earn points for leaving reviews, so we definitely recommend signing up to access all these bonus savings.
If you’d like to get in touch with Space NK, there are a few ways you can submit your queries:
- Submit your questions to other shoppers using the handy chat tool at the bottom right of the page
- Get live advice through the live chat service
- Ping the team an email and they’ll get back to you quickly