vouchercloud European Terms of Service

Please read this document carefully. It contains important information about your rights and obligations. It also contains a dispute resolution clause.

Welcome to vouchercloud. We are glad you have chosen to visit our website or use our application. We are committed to providing the best possible value and convenience for you. Before you get started, you must read and agree to these Terms of Service. Thank you.

Acceptance of Terms of Service

We are vouchercloud, a trading name of Invitation Digital Limited (“vouchercloud”, “we” “our” or “us”). If you need it, our company number is 06570126 and our registered office is at Springfield House, 45 Welsh Back, Bristol, BS1 4AG. Our VAT number is 284465375

By accessing and using our website at vouchercloud.com or downloading and using the vouchercloud mobile application (collectively referred to as the “vouchercloud platform”), you accept and agree to be bound by these Terms of Service. If you do not accept these Terms of Service, you should not access or use the vouchercloud platform.

vouchercloud may at any time modify these Terms of Service. You can review the most current version of it by clicking on the "Terms of Service" link located at the bottom of the vouchercloud website, vouchercloud.com. The most current version will supersede all previous versions. By continuing to use the vouchercloud platform following any changes to the Terms of Service, you agree to be bound by any variation made by us. It is your responsibility to check these Terms of Service from time to time to verify such variations.


We only use any personal information that you submit or we collect when you are using the vouchercloud platform in the ways set out in our is subject to the vouchercloud Privacy Policy.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the vouchercloud platform may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

User Account

The vouchercloud platform enables you to set up a user account, which is necessary to access certain features and functions. You are responsible for ensuring the information you provide when setting up an account is accurate and for keeping such information up to date.

You must keep your user credentials, including your password, confidential at all times and should not permit third parties to access and use your account. You are responsible for all use of your account on the vouchercloud platform.

If you create an account using Facebook login, you agree that we may access and use certain information from your Facebook account for the purposes of permitting access and enabling you to use the vouchercloud platform.

Limitations on Use

You must be at least 13 years old to access and/or use the vouchercloud platform, or, if you are not at least 13, you may download, access and/or use the vouchercloud platform only in conjunction with, and under the supervision of, your parent or guardian. If you do not qualify, please do not download, access and/or use the vouchercloud platform.

The vouchercloud platform is provided for personal and non-commercial use [to residents of the UK. If you choose to access the vouchercloud platform from locations outside of the UK, you are responsible for compliance with any applicable local laws].

We seek to make the vouchercloud platform accessible at all times but do not guarantee that access to the vouchercloud platform will be uninterrupted or error-free. You agree that you are solely responsible for the means by which you access the vouchercloud platform and for any costs and expenses you may incur in relation to your use of the vouchercloud platform.

We may prevent or suspend your access to or use of the vouchercloud platform if you do not comply with any part of these Terms of Service, any other terms or policies applicable to use of the vouchercloud platform, or any applicable law.

Intellectual Property

vouchercloud and/or its licensors are the sole owners of the vouchercloud platform, which includes any software, domains, and content made available through it. The vouchercloud platform is protected by United Kingdom and International copyright and other intellectual property laws. It is for your own personal and non-commercial use only, and vouchercloud grants you a limited license for that purpose.

Without limitation, this means that you may not sell, export, license, modify, copy, reverse engineer, distribute or transmit any part of the vouchercloud platform without vouchercloud's prior express written permission. Any unauthorized use of the vouchercloud platform will terminate the limited license granted by us. vouchercloud and its graphics, logos, icons and service names related to the vouchercloud platform are registered and unregistered trademarks or trade dress of Invitation Digital Ltd. They may not be used without vouchercloud's prior express written permission. All other trademarks not owned by vouchercloud that appear in connection with the vouchercloud platform are the property of their respective owners, who may or may not be affiliated with, connected to or sponsored by vouchercloud.

Your Conduct

By downloading and using the vouchercloud platform, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the vouchercloud platform. You also agree not to interfere with the servers or networks connected to the vouchercloud platform or to violate any of the procedures, policies or regulations of networks connected to the vouchercloud platform, the terms of which are incorporated herein. You also agree not to: (1) impersonate any other person while using the vouchercloud platform; (2) conduct yourself in a vulgar, offensive, harassing or objectionable manner while using the vouchercloud platform; (3) use the vouchercloud platform for any unlawful or improper purpose; or (4) resell or export the software associated with the vouchercloud platform.

vouchercloud does not promote, recommend or condone use of the vouchercloud platform during certain activities, such as automobile driving, where there is a significant risk of accident. You agree not to use the vouchercloud platform during such activities.

Third Party Offers

The vouchercloud platform may contain links to third party web sites or programs that are not controlled by or affiliated with vouchercloud. vouchercloud is not responsible for the content, offers or privacy policies of such sites and programs, including, without limitation, your redemption of such offers or a merchant's refusal to honour any offer. Your dealings with third party sites are solely between you and the applicable third party.

Charges for Using the vouchercloud application

vouchercloud currently provides the vouchercloud platform to you free of charge. However, when you use the vouchercloud platform, you may be subject to charges imposed by your wireless or other applicable carrier. Payment of such charges is solely your responsibility. The vouchercloud platform may not be accessible in some foreign countries, this will depend on the vouchercloud platform being supported by the foreign network. You should check with the local carrier whether you will be required to pay additional charges for such access. The ability to download or access the vouchercloud platform may be restricted or impaired when on a roaming network abroad.

Use of Information Submitted

You agree that vouchercloud is free to use any comments, information or ideas contained in any communication you may send to vouchercloud without compensation, acknowledgement or payment to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the vouchercloud platform or other products or services.

No Warranty & Liability Limit

vouchercloud provides the vouchercloud platform "as is" and without any warranty or condition, whether express, implied or statutory. vouchercloud specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. vouchercloud assumes no liability or responsibility for any errors or omissions in the vouchercloud application; any failures, delays or interruptions in the vouchercloud platform; any losses or damages arising from the use of the vsdsdsdsdouchercloud application, including, without limitation, any damage to your mobile device; or any conduct by users of the vouchercloud platform. We reserve the right to deliver, alter, suspend or restrict the vouchercloud platform in our sole and absolute discretion.

In no event shall vouchercloud, its shareholders, directors, officers, employees or agents be liable (jointly or severally) to you for loss of use or any special, incidental, indirect or consequential damages arising out of or in connection with the vouchercloud platform or these terms of service, on any theory of liability, and whether or not advised of the possibility of damage. In addition, we shall not be responsible for any business losses, including but not limited to loss of business, profits, revenue, or goodwill. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.


You agree to indemnify and hold vouchercloud and its related companies, and each of their respective shareholders, directors, officers, employees, agents and merchant partners harmless from and against any third-party claim or cause of action, including reasonable attorneys' fees and court costs, arising, directly or indirectly, out of your use of the vouchercloud platform or your violation of any law or the rights of any third party.


Dispute Resolution. If you are not happy with how we have handled any complaint, you may want to submit your dispute for online resolution to the European Commission Online Dispute Resolution platform.

Governing Law. You agree that these terms of service or any claim, dispute or controversy (whether in contract, tort or otherwise, whether preexisting, present or future, and including statutory, common law and equitable claims) between you and vouchercloud arising from or relating to these Terms of Service, their interpretation or breach, termination or validity, the relationships which result from these Terms of Service, the vouchercloud application, vouchercloud's advertising or any related transaction shall be governed by and construed in accordance with the laws of England and Wales and subject to the non-exclusive jurisdiction of the English courts.


If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the extent or scope of such section. Our failure to enforce any provision of these Terms of Service shall not constitute a waiver of that or any other provision. These Terms of Service set forth the entire understanding and agreement between you and vouchercloud with respect to the subject matter hereof.

How we make money

We may earn a small commission from brands when someone makes a purchase using an offer on our site or app and in some cases, brands may pay fixed fees to advertise with us.

Contact Us

If you have any questions about these Terms of Service or the download and/or use of the vouchercloud platform, please contact us at:

1st Floor, Merchants House
Wapping Road
United Kingdom

Co No 06570126
Email: hello@vouchercloud.com
Telephone: +44 (0) 117 926 1100
Fax: +44 (0) 117 926 1101

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