FAQs from Treatwell
Is there a rewards programme for Treatwell customers?
There is. Treatwell Rewards lets you earn points on every booking — 3 points per €1 on pre-paid online bookings and 1 point per €1 on pay-at-venue bookings. Reach 1,500 points for a €10 voucher or 2,500 points for a €25 voucher. Points are valid for 12 months.
What is the best way to save money when booking at Treatwell?
Choosing off-peak or last-minute slots through Treatwell's Smart Prices feature is the most reliable way to pay less. Discounts at participating Dublin venues currently range from 5% to 50% off, depending on the treatment and timing. New app users can also claim €10 off their first booking.
Does Treatwell offer a discount for first-time users?
First-time app users can get €10 off their first booking by entering the dedicated code at checkout. The offer applies to new app users only, so it's worth making your first booking through the Treatwell app rather than via a browser to qualify.
Are there Treatwell deals available for students?
Students can access discounted Express Shellac Manicure or Pedicure appointments at Quiet Luxury Nail Studio, available on Monday, Tuesday, and Wednesday. Search the venue directly on Treatwell to see the current student pricing.
Does Treatwell have special rates for senior citizens?
Special rates are available at select venues. Ella Hair Dublin offers reduced hair service pricing for senior citizens — for example, a Wash & Blow Dry is €19 (standard price €24) and a Wash, Haircut & Blow Dry is €35 (standard price €42). Search Ella Hair Dublin on Treatwell to see the full list.
Can I use a reward voucher alongside a Treatwell discount code?
No. Treatwell reward vouchers cannot be used in conjunction with other promotional codes — each applies on its own. If you have both, you'll need to choose which one to use for a given booking.
How do Treatwell Gift Cards work?
Gift Cards are delivered instantly by email and can be used at checkout alongside other accepted payment methods. There's a 14-day cancellation window if the card hasn't been added to an account yet. Check the terms at purchase to confirm the validity period that applies to your card.
What payment methods does Treatwell accept?
Treatwell accepts major credit and debit cards processed via Stripe. For most bookings you can choose to pay online at the time of booking or pay at venue after your appointment. Treatwell Wallet credit and Gift Cards are also accepted at checkout.
What is Treatwell's cancellation policy for Gift Cards?
Gift Cards can be cancelled within 14 days of purchase, provided the card has not yet been added to a Treatwell account. Once added to an account, the standard Gift Card terms apply, so it's worth acting quickly if you change your mind.
How can I contact Treatwell if I have a problem with my booking?
Treatwell offers two contact options. You can reach the team via the customer support email address listed on the Treatwell website, or use the live chat option available through the Treatwell help centre. For straightforward queries, live chat is generally the quickest route.
Smart Ways to Save on Hair and Beauty at Treatwell
Treatwell makes it genuinely easy to book hair, beauty, and wellness treatments across Ireland, and just as easy to pay less for them. Between off-peak Smart Prices, a solid loyalty programme, and a handy new-user offer, there are real savings available at every stage of your booking journey.
On this vouchercloud page you'll find the best current Treatwell deals rounded up in one place, including any active offer codes and the savings worth knowing about before you book.
How to Apply a Treatwell Discount Code at Checkout
Got a Treatwell promo code? Here's exactly how to use it:
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Search for your treatment and venue on the Treatwell website or app, then select your preferred slot.
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Proceed to the booking summary page and look for the field labelled 'voucher code' or 'promo code' at checkout.
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Type or paste your code into the field and confirm it — the discount should update your total immediately.
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Check the revised total before completing payment to make sure the saving has been applied correctly.
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If the code isn't working, check whether a minimum spend applies, whether the offer is restricted to specific services, or whether the slot you've chosen is already discounted. Some promotional codes cannot be used alongside Smart Prices or other active offers.
€10 Off Your First Booking via the Treatwell App
If you haven't booked through the Treatwell app before, this is the one to grab first. New app users can claim €10 off their first booking using the dedicated first-app-booking code at checkout. It applies across the platform, so you can put it towards a haircut, a facial, a massage, whatever you're booking first.
The offer is available to first-time app users only, so it's worth downloading the app and registering before you make your next appointment rather than booking through a browser.
Save Up to 50% with Treatwell Smart Prices
Smart Prices are Treatwell's built-in discount system, and they're where the biggest savings live. Salons and therapists offer reduced rates on off-peak slots and last-minute availability, and the discounts can be substantial.
Here's a sample of what's currently available across Dublin venues:
Up to 50% Off Beauty and Wellness Treatments
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50% off an off-peak Classic Facial at Ritual Skin Therapy by Agnes
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40% off all services at H&T Hair Salon (D2)
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40% off an off-peak Tibetan KuNye at Dublin Healing
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39% off off-peak Body Lymphatic Drainage + Facial Hydrating at Nathalia Sabião Massage Therapy (women)
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30% off off-peak Ladies' Root Colour or All Over Colour at Lucky Hair Beauty
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30% off off-peak Relaxing or Head Massage at Ritual Skin Therapy by Agnes
Up to 25% Off Massage and Hair Services
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25% off off-peak Back, Neck & Shoulders, Foot Massage, or Detox Lymphatic Drainage at Villux Therapy
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20% off off-peak Chronic Tension Release or Desk Worker Reset at Dublin Healing
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20% off off-peak Blow Dry, Dry Haircut, or Toner at Scruples Urban Hair Beauty Retreat
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20% off off-peak or last-minute Face and Body Lymphatic Drainage at Perola Padilha Clinic
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15% off last-minute Straight Haircut (Wash, Haircut, Blow-Dry) at AL Beauty Clinic — Dame Street
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15% off last-minute Shellac Manicure or Pedicure at AL Beauty Clinic — Andrew Street
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10% off off-peak Men's Wash, Haircut, Styling & Beard Trim at Cascao Barber
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10% off last-minute Lymphatic Drainage or Sports Massage at Spy Day Spa
Smart Prices show up automatically when you search. Look for the reduced rate displayed alongside the standard price, then filter by off-peak or last-minute availability to see the full range of discounted slots.
Build Up Credit with Treatwell Rewards
Treatwell Rewards is the platform's loyalty programme, and it's worth using consistently if you book treatments regularly. Every booking earns you points, which convert into reward vouchers at two milestones:
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3 points per €1 spent on pre-paid online bookings
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1 point per €1 spent on pay-at-venue bookings
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1,500 points = a €10 reward voucher
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2,500 points = a €25 reward voucher
Points remain valid for 12 months, so there's a reasonable window to accumulate them. Pre-paid online bookings earn at three times the rate of pay-at-venue, so booking and paying through the platform rather than settling up at the salon makes a meaningful difference to how quickly you reach each milestone.
Note that reward vouchers cannot be used alongside other promotional codes. They work on their own as a standalone saving.
Switching to pre-paid online bookings is the simplest way to reach the points milestones faster.
Discounts for Students and Senior Citizens
Treatwell connects you with venues that offer dedicated rates for specific groups. There's no blanket platform-wide scheme, but real savings are available at participating salons.
Student Discount at Quiet Luxury Nail Studio
Students can access discounted Express Shellac Manicure or Pedicure appointments at Quiet Luxury Nail Studio, available Monday through Wednesday. It's worth searching the venue directly on Treatwell to see current student pricing.
Senior Citizen Rates at Ella Hair Dublin
Ella Hair Dublin offers reduced rates for senior citizens on hair services. As a comparison: a Wash & Blow Dry is priced at €19 (versus the standard €24), and a Wash, Haircut & Blow Dry comes in at €35 (versus €42). That's a meaningful saving on regular appointments.
Search the venue by name on Treatwell to view the full list of available senior rates.
Treatwell Gift Cards
Treatwell Gift Cards are delivered instantly by email, making them a practical option if you're buying for someone else. They're accepted at checkout alongside other standard payment methods including the Treatwell Wallet. Gift Card validity is listed as 12 months in the help section, so it's worth checking the terms at the time of purchase to confirm the period that applies to your card.
If you change your mind, there's a 14-day cancellation window for Gift Cards, provided the card hasn't been added to an account yet.
Gift Cards are a straightforward way to give someone the flexibility to book whatever treatment they want, whenever a slot suits them.
Getting in Touch with Treatwell
If you need help with a booking, a reward voucher query, or anything else, Treatwell offers two ways to get in touch:
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Email: the customer support email address found on the Treatwell website
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Live chat: available through the Treatwell help centre via the Chat Support option