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Ends 16 September
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FAQs from Pull & Bear
How long do I have to return an order to Pull & Bear in Ireland?
You have 30 days from your Dispatch Confirmation date to return any item for any reason. Items must be unworn, unwashed and undamaged to qualify. Returns are free within the first 15 days; a fee applies after that for postal returns, while in-store returns stay free throughout.
Are Pull & Bear returns free in Ireland?
Yes, but only within the first 15 days of your Dispatch Confirmation date for drop-off returns. After that, a fee of around €3.95 applies for drop-off, with a higher charge for home-pickup returns. In-store returns are free for the full 30-day window, so that's the most cost-effective option if you miss the free postal period.
Can I return Pull & Bear items in store instead of posting them back?
Yes. In-store returns are free at any point within the 30-day return window. No fee applies regardless of when you bring items back. It's a handy way to avoid the returns charge that kicks in for postal drop-off after day 15.
Will Pull & Bear refund my delivery charge if I return an order?
Yes, if you return your full order within the statutory withdrawal period, Pull & Bear will refund the cost of standard delivery along with the items. Refunds are processed within 14 business days of approval and go back to your original payment method. Partial returns don't include a delivery refund.
What payment methods does Pull & Bear accept in Ireland?
Pull & Bear Ireland accepts Visa, Mastercard, and American Express credit cards, plus PayPal. You can also pay in whole or in part using a Pull & Bear Giftcard or Credit Voucher Card. Klarna is not confirmed as an accepted option on the Irish site.
Does Pull & Bear offer a student discount in Ireland?
Pull & Bear doesn't run a dedicated student discount scheme in Ireland at the moment. Keeping an eye on vouchercloud for active pull and bear deals is a practical way to save, and checking the sale section on the Pull & Bear website regularly is worth doing too.
Does Pull & Bear have a loyalty programme?
Pull & Bear doesn't operate a points-based loyalty programme. The most reliable ways to save are using a pull and bear promo code at checkout, shopping the sale section, and making the most of the free returns window to avoid unnecessary charges.
Can I use a Pull & Bear Giftcard alongside another payment method?
Yes. If your Giftcard doesn't cover the full order total, you can top up the remaining balance with a credit or debit card or PayPal at checkout. Pull & Bear Giftcards and Credit Voucher Cards both work this way, making them flexible if you have partial store credit to use.
How quickly will I receive my refund from Pull & Bear?
Once Pull & Bear approves your return, refunds are processed within 14 business days and go back to your original payment method. If you returned a full order within the statutory withdrawal period, the standard delivery cost is included in that refund.
How do I contact Pull & Bear customer service in Ireland?
You can reach the Pull & Bear Ireland team in a few ways:
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Phone: 1800 818 877 (Monday to Friday, 08:30 to 17:30)
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Email: [email protected]
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Live chat: available through the Pull & Bear website
The phone line is closed at weekends and on bank holidays.
Smart Ways to Save on Returns and Shopping at Pull & Bear Ireland
Pull & Bear keeps its prices accessible, but knowing the returns policy inside out is where Irish shoppers can make real savings. From free returns windows to getting your delivery cost back, there are several ways to make sure every order works out in your favour.
On this vouchercloud page you'll find the best current Pull & Bear deals rounded up, any active pull and bear discount codes, and all the practical detail you need to shop confidently.
How to Apply a Pull & Bear Voucher Code at Checkout
Applying a Pull & Bear voucher code is straightforward, and the saving registers before you pay. Here's exactly how to do it.
Steps to Redeem Your Code
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Add your items to the bag and head to checkout on the Pull & Bear website.
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Look for the promotional code field. It's usually displayed on the order summary page before you enter your payment details.
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Type or paste your code into the field labelled 'promotional code' or similar, then confirm it.
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Check that the discount has been applied to your order total before completing the purchase. The updated price should appear immediately.
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If the code isn't working, check the minimum spend requirement, confirm the items in your bag are eligible (some codes exclude sale-price items), and make sure you're only using one code. Pull & Bear's checkout accepts a single code per order.
Free Returns Within the First 15 Days
Pull & Bear gives every Irish customer a 30-day return window from the Dispatch Confirmation date, and the first 15 days of that window are completely free for drop-off returns. That's a meaningful saving. After the 15-day mark, a fee of around €3.95 applies for drop-off returns, and home-pickup returns cost more again.
What Items Need to Qualify
To qualify, items must be unworn, unwashed and undamaged, so keep tags on and hold onto the original packaging until you're certain you're keeping the order.
The simplest way to avoid any fee is to try everything on promptly and arrange your return within those first 15 days.
Free In-Store Returns Throughout the Full 30-Day Window
If there's a Pull & Bear store convenient to you, in-store returns are free for the entire 30-day period. No fee applies, no matter when in the window you bring the item back. That's a better deal than a drop-off return after day 15, so it's worth keeping in mind if you miss the free postal window.
In-store returns also tend to be faster to process, which means your refund gets moving sooner.
If you're within reach of a store, heading in rather than posting the return is the straightforward way to sidestep any charge.
Get Your Standard Delivery Cost Refunded Too
Here's a detail that's easy to miss: if you return a full order within the statutory withdrawal period, Pull & Bear will refund the cost of standard delivery as well as the items themselves. The refund goes back to your original payment method and is processed within 14 business days of approval.
This only applies when you're returning the complete order. Partial returns don't trigger the delivery refund. So if nothing from an order works out, sending everything back together is the approach that gets you the most back.
Keep your Dispatch Confirmation date handy so you know exactly where you stand in the return window.
Paying with a Pull & Bear Giftcard or Credit Voucher Card
Pull & Bear accepts Visa, Mastercard, and American Express credit cards, as well as PayPal. All standard options that give you flexibility at checkout. What's worth knowing is that you can also pay in whole or in part using a Pull & Bear Giftcard or a Credit Voucher Card, which functions as store credit.
If you've received a Giftcard as a gift, or have store credit from a previous return, applying it at checkout reduces your out-of-pocket spend directly. You can combine a Giftcard with a standard card payment if the Giftcard doesn't cover the full amount.
If you have a Giftcard sitting unused, applying it to your next order is the easiest way to stretch your budget a little further.
Pull & Bear Customer Support in Ireland
If you need help with an order, return, or anything else, the Pull & Bear Ireland customer service team is straightforward to reach. Here are your options:
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Phone: 1800 818 877 (Monday to Friday, 08:30 to 17:30; closed weekends and bank holidays)
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Email: [email protected]
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Live chat: available through the Pull & Bear website