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FAQs from Zooplus
Can I get free delivery from zooplus in Ireland?
Yes. Standard delivery is free on orders of €49 or more to most Republic of Ireland postcodes. Below that threshold, a flat rate of €4.99 applies for GLS standard delivery. It's worth checking whether adding a small item brings your basket over the free delivery threshold before you checkout.
Are there any working zooplus coupon offers right now?
Yes — there are several active ways to save. The Summer Sale has up to 50% off selected lines, and first-time zooplus Repeat subscribers save 10% on their opening order. Check this vouchercloud page for the latest zooplus deals Ireland has available, as offers are updated regularly.
How do I earn zooplus rewards points?
Every registered customer earns 1 zooPoint per €1 spent on qualifying orders. Points accumulate in your account and can be redeemed in the Rewards Shop from as little as 10 points. Club Basic membership (free) starts you off with 100 welcome zooPoints, while Club Premium gives you 200 on joining.
What is zooplus Club Premium and is it worth it?
Club Premium costs €3.99 per year and gives you a 3% discount on every order (excluding zooplus Repeat), 200 welcome zooPoints, and access to quarterly ClubDays where you earn 2x zooPoints for a full week. For regular shoppers, the annual fee pays for itself after just a couple of orders.
Does zooplus have a newsletter sign-up offer?
Yes. When you register on the zooplus website for the first time, you receive a 5% off coupon for your next order, redeemable in the Rewards Shop. It's a quick and easy way to save on your first shop.
Can I save at zooplus by ordering in bulk?
Yes — zooplus runs multi-buy promotions on a range of products. Current examples include Buy 1 Get 1 Free on Zesty Paws Dog Supplements, 12kg + 2.4kg Free on Wolf of Wilderness Dry Dog Food, and 24 + 12 Free on Hill's Prescription Diet Wet Cat Food. Buying in bulk this way works out noticeably cheaper per unit.
What is the minimum order value at zooplus?
The minimum order value at zooplus is €19, excluding shipping costs. Orders under €49 incur a standard delivery charge of €4.99 via GLS. For very large orders exceeding 31kg, an additional service charge of €4.99 per extra parcel applies.
Does zooplus offer a discount during my pet's birthday?
Yes. Registered members who add a pet profile to their zooplus account receive a one-time 5% birthday discount during their pet's birthday month. It's available to both Club Basic and Club Premium members, and it's a nice bonus if you're planning a bigger shop around that time.
What is zooplus's returns policy?
zooplus offers a 14-day return window from the date of receipt. You'll receive a full refund including your original delivery costs. zooplus arranges parcel collection from your address and covers the cost of return shipping — there's nothing extra to pay on your end.
Does zooplus offer trial packs or sample sizes?
zooplus doesn't currently list a dedicated trial pack programme, but the Clearance Sale regularly features smaller and single-serve formats at reduced prices. It's a practical way to try a new product without committing to a large pack. The food offers section on the zooplus website is the best place to check for smaller-quantity deals.
Smart Ways to Save Big at zooplus Ireland
Whether you're stocking up on premium pet food or picking up a new toy for the cat, zooplus has a solid range of ways to keep costs down. From subscription savings and loyalty rewards to a Summer Sale with up to 50% off selected lines, there's plenty to work with. Delivery is free when you spend €49 or more, and the zooplus Club adds an extra layer of value for regular shoppers — think of it as a pet parent's secret weapon for keeping the food bill in check.
On this vouchercloud page, you'll find the best current zooplus deals rounded up in one place, including any active zooplus discount code offers worth knowing about.
How to Redeem a zooplus Voucher Code at Checkout
Applying a zooplus promo code is straightforward. Here's exactly how to do it:
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Add your chosen items to your basket on the zooplus website, making sure your order meets the minimum spend of €19 (excluding shipping).
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Proceed to checkout and look for the voucher code field, typically displayed on the order summary or payment page.
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Type or paste your code into the field labelled 'voucher code' and confirm it.
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Check that the discount has been applied to your order total before completing payment. The updated price should show immediately.
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If the code isn't working, check the minimum order value, confirm the code applies to the items in your basket (some codes exclude sale-price products), and note that only one code can be used per order.
Up to 50% Off in the Summer Sale
The Summer Sale at zooplus is worth a proper browse. Selected lines are currently discounted by up to 50%, with specific deals including 30% off Purizon Cold-Pressed Turkey dry food and 25% off Felix Soup Time Original. These are genuine reductions on everyday staples, not just slow-moving stock.
The Clearance Sale runs alongside it, with deep reductions on toys, beds, grooming supplies, and other accessories while stocks last. It's worth checking sooner rather than later if there's something specific you're after.
Head to the sale section on the zooplus website to see everything currently reduced.
Save on Every Order with zooplus Repeat
zooplus Repeat is the auto-delivery programme that lets you schedule regular deliveries of the products your pet goes through most. The savings are simple:
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10% off your first zooplus Repeat order
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5% off every subsequent repeat delivery order
For anyone buying the same bag of dry food or case of wet food every few weeks, this is one of the most consistent ways to reduce your spend. You choose the delivery interval, and the discount applies automatically each time. No code required.
Set up your first zooplus Repeat order through your account on the zooplus website to get the 10% first-order saving.
Multi-Buy Deals and Bundle Offers
zooplus regularly runs multi-buy promotions that offer strong value on bulk purchases. Current examples include:
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Buy 1 Get 1 Free on Zesty Paws Dog Supplements (100 Chews)
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12kg + 2.4kg Free on Wolf of Wilderness Dry Dog Food
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10kg + 2kg Free on Royal Canin Dry Cat Food (12kg)
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3 + 1 Free on Gourmet Revelations wet cat food
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24 + 12 Free on Hill's Prescription Diet Wet Cat Food
These bundle deals work out significantly cheaper per unit than buying smaller packs, especially for households with multiple pets or larger breeds. Check the food offers section on the zooplus website for the full current list.
Free Delivery and Easy Returns
Free Standard Delivery on Orders Over €49
Standard delivery via GLS costs €4.99 on orders under €49 to addresses in the Republic of Ireland. Spend €49 or more and standard delivery is free to most IE postcodes. It's worth topping up your basket with an extra bag of treats or a food pouch to clear the threshold if you're close.
Note: a service charge of €4.99 applies for each additional parcel on orders exceeding 31kg.
Free Returns Within 14 Days
If something isn't right, zooplus offers a 14-day return window from the date of receipt, with a full refund including original delivery costs. zooplus arranges parcel collection from your address and covers the cost of return shipping, so there's nothing extra to pay.
zooplus Club: Loyalty Rewards for Regular Shoppers
zooplus Club Basic — Free to Join
Every registered customer automatically gets zooplus Club Basic membership at no cost. You'll receive 100 welcome zooPoints, earn 1 point per €1 spent, and get a one-time 5% birthday discount during your pet's birthday month (once you've added a pet profile to your account). Points can be redeemed in the Rewards Shop from as little as 10 points.
zooplus Club Premium — €3.99 per Year
For frequent shoppers, Club Premium adds a 3% discount on every order (excluding zooplus Repeat orders), 200 welcome zooPoints, and access to quarterly ClubDays. That's a week-long event where Premium members earn 2x zooPoints on every order. At €3.99 a year, the membership pays for itself quickly if you're shopping regularly.
Sign up or upgrade your membership through your account settings on the zooplus website.
Newsletter Welcome Offer: 5% Off Your Next Order
New to zooplus? Registering for the newsletter comes with a 5% off coupon for your next order, redeemable in the Rewards Shop. It's a simple way to save on your first proper shop once you're signed up.
Register on the zooplus website to receive your welcome coupon. It's a quick process and the saving lands shortly after sign-up.
Get in Touch with zooplus
If you need help with an order or have a question about a product, the zooplus customer service team is available by phone. You'll also find full contact options, including email support, on the zooplus website.
- Phone: 0035 312 232 226 (Monday–Friday 8am–5pm, Saturday 8am–2pm)