Ends 16 October
Ends 16 October
Ends 16 October
Ends 16 October
Ends 16 October
FAQs from Yotel
What is the best deal at YOTEL right now?
The Summer Sale offers 30% off stays at fourteen participating hotels, applied automatically when you log in to YOTEL Club. It's the largest standing discount currently available, ahead of the standard 20% member rate.
Does YOTEL Club cost anything to join?
No. YOTEL Club is free to join and has no ongoing fees. Members get 20% off rooms, 20% off food and drink at most hotels, and free cancellation on flexible rates until noon on the day of arrival.
Can I combine the Summer Sale with my YOTEL Club discount?
No. YOTEL automatically applies whichever rate is higher, the sale price or your member rate, rather than stacking both. You still get the better deal without doing anything extra.
What happens if I cancel a Summer Sale booking?
Summer Sale bookings carry a 14-day cancellation policy. Cancelling within 14 days of your stay dates means you won't be eligible for a refund, so it's worth checking this before booking a sale rate.
Is there a discount for business travellers at YOTEL?
Yes. Work Perk is a free corporate programme across 17 properties offering 5% cashback, a complimentary room upgrade where available, discounted breakfast, and 20% off food and beverage packages, with no minimum night stay required.
How long does a YOTEL refund take?
Refunds go back to your original payment card and usually clear within 24 to 48 hours. Depending on your bank's processing times, it can occasionally take up to 10 business days to appear.
Which YOTEL properties are excluded from the Summer Sale?
All YOTELAIR airport properties, YOTEL Amsterdam, and YOTEL Glasgow are excluded. US properties have an additional exclusion window mid-year, so it's worth checking your specific property and dates at checkout.
What's included in the America 250 Package?
Guests booking at YOTEL New York, Boston, Miami, Washington DC, or San Francisco get a locally inspired cocktail, a Freedom Breakfast, and late checkout, with vouchers provided at check-in for the length of the stay.
Do YOTELAIR airport hotels offer anything extra?
Yes. YOTELAIR guests can choose a SLAYOVER kit, either the Moment of Pause Kit, Rest & Reset Kit, or Power Up Kit, selected at booking or picked up from Mission Control on arrival.
What payment methods does YOTEL accept online?
YOTEL accepts Visa, Mastercard, American Express, PayPal, Discover, and Union Pay for direct online bookings, giving you flexibility to use whichever card suits you best.
Get More From Every YOTEL Club Booking
YOTEL rewards the way you book just as much as when you book. The current Summer Sale takes 30% off select hotels, YOTEL Club membership unlocks a standing 20% discount and cashback on top, and free cancellation on flexible rates means you can lock in a saving without losing flexibility. Here's how to make the most of all three.
Where to Enter Your Promotional Code at Checkout
If you have a promotional code rather than a YOTEL Club login, here's how to use it.
- Choose your dates and room, then go to the payment page
- Look for the promotional code field just above the total price
- Enter your code exactly as shown and apply it before paying
- Check the updated total reflects the saving before confirming
- If the field won't accept your Yotel discount code, double-check the property isn't excluded and that you're not trying to combine it with a YOTEL Club rate, since the two can't be used together
A quick note on troubleshooting: the YOTEL Club member discount applies automatically once you're logged in, and it can't be stacked with a separate promo code. Whichever rate is higher, the sale price or the member rate, is the one you'll be charged, not both. Some properties, including YOTELAIR airport hotels, YOTEL Amsterdam, and YOTEL Glasgow, are excluded from seasonal sales, so check the property list if your code doesn't apply.
Save 30% With the Summer Sale
The Summer Sale cuts 30% off stays at fourteen participating hotels, including YOTEL Edinburgh, YOTEL London City, YOTELPAD London Stratford, YOTEL Manchester Deansgate, YOTEL Singapore, YOTEL Tokyo Ginza, and several US properties. There's no Yotel voucher code to track down: the rate applies the moment you log in to YOTEL Club or create a free account.
A few things to know before booking:
- The discount can't be combined with other promotions or codes
- A 14-day cancellation policy applies, so cancelling within 14 days of your stay isn't eligible for a refund
- YOTELAIR properties, YOTEL Amsterdam, and YOTEL Glasgow aren't included
Because the savings rate is tied to your login rather than a one-off code, it's worth signing up to YOTEL Club even if you're not booking immediately.
Earn Ongoing Discounts Through YOTEL Club
YOTEL Club is free to join and gives members a standing 20% off rooms and 20% off food and drink (excluding alcohol, Grab + Go, Click & Collect, and vending) at most hotels. Unlike the seasonal sale, this discount is permanent for as long as you're a member, making it the better everyday option for regular travellers.
Members also get:
- Free cancellation until noon on the day of arrival on flexible rates
- Cashback on direct bookings at participating hotels, detailed in your confirmation email
- Early access to promotions, particularly useful for repeat or long-stay guests
If a sale rate and your member rate both apply, YOTEL automatically gives you whichever is higher, so there's never a reason to choose between them manually.
Work Perk: Built for Business Travel
Frequent business travellers can join Work Perk, a free corporate programme live at 17 properties with no minimum night stay required. It's built around small but frequent perks rather than one big discount.
Cashback and Upgrades
- 5% cashback through The Guestbook Hotel Cash Reward programme
- A complimentary room upgrade, where availability allows
- A discounted buffet breakfast and 20% off food and beverage packages
Check-In and On-Site Perks
- Waived facility fees at select hotels
- Complimentary early check-in and late check-out
- Express self check-in kiosks for a faster arrival
For anyone travelling regularly for work, these add up fast across multiple stays.
Flexible Cancellation Protects Your Booking
Cancellation terms vary by rate, so it's worth checking which one you've booked. YOTEL Club members on flexible rates can cancel free of charge until noon on the day of arrival. Sale bookings carry a 14-day cancellation policy, meaning a cancellation made within 14 days of the stay won't be refunded. Themed packages like the Soccer Season Matchday Stays allow free cancellation up to 48 hours before arrival.
Refunds go back to your original payment card and typically clear in 24 to 48 hours, though your bank may take up to 10 business days. Hotels may also request a deposit or payment authorisation on arrival to cover any on-site charges.
Themed Packages Add Extra Value to Your Stay
Beyond room discounts, YOTEL runs themed experience packages that bundle in extras at no additional cost.
America 250 Package
Available at YOTEL New York, Boston, Miami, Washington DC, and San Francisco, this package includes a locally inspired cocktail, a Freedom Breakfast, and late checkout, with vouchers given at check-in.
Soccer Season Matchday Stays
For sports fans, stays at YOTEL Boston, Miami, New York Times Square, and San Francisco include welcome cocktails, daily breakfast, and digital city guides, with city-specific perks layered on top. Peak match dates require a two-night minimum stay, but cancellation stays flexible up to 48 hours out.
YOTELAIR SLAYOVER Kits
Travelling through an airport hub? YOTELAIR guests can add a SLAYOVER kit, choosing between the Moment of Pause Kit, Rest & Reset Kit, or Power Up Kit, selected at booking or collected from Mission Control on arrival.
Pay Your Way
YOTEL accepts Visa, Mastercard, American Express, PayPal, Discover, and Union Pay on direct bookings, so you can use whichever card earns you the most value elsewhere while still capturing the YOTEL Club or sale discount on the room itself.
Customer Support
YOTEL handles booking queries, cancellations, and refund requests through yotel.com. Before getting in touch, have your booking reference and the payment details used at checkout ready, as this speeds up any change or refund request considerably. Since cancellation terms vary by rate type, it's worth checking your confirmation email first to see exactly what applies to your booking before reaching out.